[HowTo] MacOS theCloudAtWork – How to Connect to RemoteApp and Desktop Connections via Microsoft Remote Desktop

theCloudAtWork is the new Hosting Company for Sage100 and they use RemoteApp and Desktop Connections for the access to the hosted applications including Sage100

You will be needing theCloudAtWork username and password in order to complete these steps – if you have not received these info, please contact Peter(peter.yoo@klsupply.com) for help.

For Mac, you have to use “Microsoft Remote Desktop” app – https://apps.apple.com/us/app/microsoft-remote-desktop/id1295203466?mt=12

Here is the step by step instructions

  1. First, start the “Microsoft Remote Desktop” App and select “Workspaces” tab:

  2. Click on “Add Workspace” button and type in “https://KNL.mycloudatwork.com” then hit the “tab” key to get the following window:

  3. Pull down the menu under “User account:” and select “Add User Account…” and type in your username and password that were provided via email:

  4. Type in your username and password then type in “theCloudAtWork” in the “Friendly name:” field then click “Add” Button:

  5. Now you should have the window similar to the following then click on “Add” button at the bottom:
  6. The connection will be established and you will get all the remote applications that are available from theCloudAtWork:
  7. When you run any of the application for the first time, you will get the following warning:

    Go ahead and click on the “Continue” button to proceed.

Now you have “theCloudAtWork” Remote Desktop created with your credential.

Double-click on the “Sage 100” icon and start using it!

[HowTo] theCloudAtWork – How to Connect to RemoteApp and Desktop Connections

theCloudAtWork is the new Hosting Company for Sage100 and they use RemoteApp and Desktop Connections for the access to the hosted applications including Sage100

You will be needing theCloudAtWork username and password in order to complete these steps – if you have not received these info, please contact Peter(peter.yoo@klsupply.com) for help.

Here is the step by step instructions

  1. Click on the Windows Start Button -> Settings:

  2. When Control Panel Windows pops up, type in “remoteapp” in the Search Window then Select “RemoteApp and Desktop Connections”:

  3. RemoteApp and Desktop Connections windows will pop-up, on the left column, select “Access RemoteApp and desktop”:

  4. When “Access RemoteApp and desktop” windows pops up, type in “https://KNL.mycloudatwork.com” in the connection URL: field then click “Next” button at the bottom:

  5. A confirmation windows woo show, click on the “Next” button at th bottom:

  6. You will be prompt for your credential – username & password:

  7. Here, you will enter the username and password that were provided to you. Please note that your username has “KNL\”, e.g. “KNL\jdoe”. Make sure to click on “Remember me” box as shown below and click on “OK” button:

  8. It will take a few minutes, please allow it to verify your credential and establish the connections for you:

  9. Once all is done, you will get some similar to the following window. Please click on the “View resources” link below – You may see “Hosted0002103” which is goToMyERP session. Do not select this instead, make sure to click on the “View resources” under “Work Resources” :

  10. You will be presented with Applications that you have access to including “Sage 100 2022”:

    Here you can double-click on “Sage 100 2022” to access Sage.

    You want to follow the rest of the steps to create a shortcut link to RADC(RemoteApp and Desktop Connections) so you can access these application easily next time.
  11. Scroll down on the left panel to see the highlighted “Work Resources (RADC)” then right-click on it then select “Send to” then select “Desktop (create shortcut) as shown below:

  12. Now, if you look at your Desktop, we will see the below icon:

  13. In order to make it sense, let’s rename this to “theWorkAtCloud”. Right-click on this icon and select “Rename” like below:

  14. This will highlight the name of the icon and let you rename it:

  15. Start typing “theCloudAtWork”:

  16. Once you are done, hit “Enter” key:

Now you have “theCloudAtWork” RemoteApp and Desktop Connection created with your credential and also created a shortcut on your Desktop to access all the applications on the hosting server, including “Sage 100”.

Double-click on the “Sage 100” icon and start using it!

[HowTo] EMAIL – how to configure Outlook email client

klsupply.com email can be configured on many types of devices including PC/Mac/mobile devices with many different email clients.

If you want to configure Thunderbird email client, follow this instruction – http://klsupply.com/news/2020/03/howto-email-on-personal-computer/

If you have Microsoft Outlook on your computer and wants to configure klsupply.com email with it, here is the instruction.

  • The recommendation is to configure any email clients with IMAP SSL/TLS including Outlook and here is the info you need to configure your email with Outlook
  • Secure SSL/TLS Settings(Recommended)
Usernamejohn.doe@klsupply.com(your full email address)
Password(your email password)
Incoming Serverklsupply.com
IMAP Port: 993
Outgoing Serverklsupply.com
SMTP Port: 465
IMAP and SMTP requires authentication
  • Modern versions of Outlook will configure your email automatically for you.
  • On the next screen, toggle the “Show Advanced Settings” to modify IMAP and SMTP server names and ports
  • Make sure to use your own email address and your password on this screen and try to match all the setting as what is shown in the image above

If you do not get the IMAP setting screen, go ahead and finish the setup and go into Preferences and make sure that you have the IMAP & SMTP server names and ports to be set as shown in the above image.

[HowTo] email – Mobile device setup

email can be setup on Android or iOS devices and here is how to do it.

Log in to WebMail via one of these two(2) methods:

  1. http://klsupply.com/news/2022/05/howto-email-accessing-webmail/
  2. http://klsupply.com/news/2022/05/howto-email-changing-email-password-via-webmail/

Once you logged in to the WebMail, you will see “Set up email on your device” on upper right hand side:

Put in an email that you can access on your Android/iOS device so once the instructions are sent to it, you can follow the instruction to set it up on the device

[HowTo] email – Accessing WebMail

Here is the instructions on how to access emails via WebMail.

  • Please make sure to “logout” when you are finished especially on public PCs. If you do not log out completely, other people can access your email.

Visit WebMail via https://webmail.klsupply.com

Login using your full email including the domain name, e.g. john.doe@klsupply.com and password

You can click on “roundcube” icon which is circled in red in the image to get to your email

[HowTo] email – Changing email password via WebMail

If you know your current email password, you can change it via WebMail and here is how…

Visit http://webmail.klsupply.com and login with your full email address including the domain name, e.g., john,doe@klsupply.com and the current password

If you do not have your current password, ask peter.yoo@klsupply.com for help

Click on “Edit Your Settings/Passwords&Security”, which is circled in red in the image

You can type in your new password and click on Save button

[HowTo] email – changing email locale via WebMail

The default locale for the email is, of course, English but you can change it to any other supported language vie WebMail and here is how.

  • At the bottom, click on the horizontal-3-dots that is pointed out with the red arrow in the image above
  • Now you will get the following section list:
  • For example, if you choose Korean, you will be greeted with the following WebMail page

[HowTo] Office Music

Office Music setup is Google Nest Hub and Google Nest Audio.

Google Nest Hub is the touch screen device next to Sharp printer in the office and there are two(2) additional Google Nest Audio Speakers on the walls.

Currently these are the users who has Spotify installed on their PC with the google account for the setup:

  • Cristina
  • Thi
  • Rich

The google account that is associated with the setup is : “knl.music01@gmail.com”

We are not sharing the password for “knl.music01@gmail.com” for security reasons so please do not logout from Spotify. If for some reason you need to login again, please contact Peter

There are multiple says to play music in the office via Google Nest:

  1. play using Google Nest Hub
  2. play using Spotify casting music to the “All Speakers – Office”

For #1, If you know how to navigate Google Nest Hub, you can run Spotify and cast the music to “All Speakers – Office”

For #2, run Spotify app on your PC and look the cast button on the bottom right next to volume:

Then Select “All Speakers – Office”:

Now you can search and play any playlist from Spotify and the music will be played on “All Speakers – Office” including Google Nest Hub.

The volume on Spotify will be applied to “All Speakers – Office” at the same time.

Volumes can be adjusted on each devices – Google Nest Hub, Office Speaker #1 and Office Speaker #2 but this requires Google Home App running on a Android device… For now, please let Peter know if volume on each device needs to be adjusted.

[HowTo] Thunderbird email on Personal Computer

At work, everyone use Microsoft Outlook application to access and manage @klsupply.com emails. However not everyone has Microsoft Office Suite on their personal computer and here is how to set up Free Mozilla Thunderbird email client application to access and manage @klsupply.com email on home PC/Mac or laptop.

Step1 – Thunderbird Application Installation
https://www.thunderbird.net/en-US/
Click on the “Free Download” button to download the installer and follow the instruction to install the Thunderbird application on your PC or Mac

Step 2 – Running Thunderbird for the first time/Set up an email account
Once it it installed, go ahead and run it then the following window will appear:

If you did not get this window, you can go to Tools -> Account Settings.

Here, you will need your email password. This should have given to you during the onboarding(first day) but if you forgot or do not have it, please contact support via support@klsupply.com to get your email password or get it reset.

The “Email address” should be your full email including @klsupply.com like “support@klsupply.com”

Type in your full email address and password then click on the “Manual config” button:

Here, please fill in the info as the following and also make sure all of the Port and selections are same as below:

Once, all of the fields and selections are verified as above, click on the “Re-test” button then click on the “Done” button:

It is up to you to set Thunderbird program as default email/Newsgroups client on your computer if it is personal computer, you may not want to make Thunderbird email client with your @klsupply.com email to be default email client…

In this case, I will un-check all check boxes and click “Skip Integration” to finish the setup.

Now, on left side of panel on Thunderbird application, you will see all of the email folders on your inbox and all of the new emails will be pulled down onto your computer like:

Enjoy~